{ "name": "Orgplanly Software Outcome Claims Index", "title": "Software Outcome Claims Index", "url": "https://orgplanly.com/datasets/software-outcome-claims-index/", "csv": "https://orgplanly.com/datasets/software-outcome-claims-index.csv", "markdown": "https://orgplanly.com/datasets/software-outcome-claims-index/index.md", "computed_at": "2026-10-19", "license": "https://orgplanly.com/terms", "headline": "The median published figure in the Software Outcome Claims Index is 33 percent across 3 sources' own pages in percent (range 19 to 138 percent; 4 sources publish a figure), read 11 September 2026.", "quotes": [ "The median published figure in the Software Outcome Claims Index is 33 percent across 3 sources' own pages in percent (range 19 to 138 percent; 4 sources publish a figure), read 11 September 2026.", "4 of the 20 named sources read in full publish a figure; 16 publish none, read 11 September 2026.", "Software Outcome Claims Index, metric cost-per-invoice-automated: median 2.36 USD across 1 source, read 11 September 2026.", "Software Outcome Claims Index, metric automated-cost-as-share-of-manual: median 33 percent across 1 source, read 11 September 2026.", "Software Outcome Claims Index, metric revenue-increase-customer-case: median 138 percent across 1 source, read 11 September 2026.", "Software Outcome Claims Index, metric aov-increase-customer-case: median 19 percent across 1 source, read 11 September 2026." ], "citation": "\"Orgplanly Software Outcome Claims Index\", updated 2026-10-19, https://orgplanly.com/datasets/software-outcome-claims-index/.", "changed_since": null, "national": { "unit": "%", "n": 3, "median": 33, "min": 19, "max": 138, "p25": 19, "p75": 138, "mean": 63.3333, "units": { "%": 3, "USD": 1 }, "published_sources": 4, "named_sources": 22, "read_sources": 20, "not_published": 16, "published_share": 0.2 }, "by_axis": { "metric": { "cost-per-invoice-automated": { "USD": { "n": 1, "median": 2.36, "min": 2.36, "max": 2.36, "p25": 2.36, "p75": 2.36, "mean": 2.36 } }, "automated-cost-as-share-of-manual": { "%": { "n": 1, "median": 33, "min": 33, "max": 33, "p25": 33, "p75": 33, "mean": 33 } }, "revenue-increase-customer-case": { "%": { "n": 1, "median": 138, "min": 138, "max": 138, "p25": 138, "p75": 138, "mean": 138 } }, "aov-increase-customer-case": { "%": { "n": 1, "median": 19, "min": 19, "max": 19, "p25": 19, "p75": 19, "mean": 19 } } } }, "rows": [ { "source": "Corpay: AP automation return on investment", "url": "https://www.corpay.com/resources/blog/ap-automation-return-on-investment-ROI", "figure": "$2.36 ", "value": 2.36, "unit": "USD", "vat": null, "axis": { "metric": "cost-per-invoice-automated" }, "retrieved_at": "2026-09-11", "quote": "Top-quartile teams process invoices for around $2.36 each, compared to $15.97 in manual environments — about an 85% reduction, according to Ardent Partners' 2025 State of ePayables benchmarks.", "source_class": "primary-provider-own-site", "text_sha256": "8232f82f58e82e01c0a1c4c48352a10a0a2b5b422982ce7225f1a3c06c27096d" }, { "source": "Stripe: the ROI of AP automation", "url": "https://stripe.com/resources/more/what-is-the-roi-of-ap-automation-a-guide-for-businesses", "figure": "33%", "value": 33, "unit": "%", "vat": null, "axis": { "metric": "automated-cost-as-share-of-manual" }, "retrieved_at": "2026-09-11", "quote": "Automated AP costs are only 33% of manual costs in large part because of lower labour expenses.", "source_class": "primary-provider-own-site", "text_sha256": "b3c03eda38e712e223f0fd04c1835e19ffa6a2ac18dc616d3452476dd4db1cbc" }, { "source": "BigCommerce: wholesale ecommerce", "url": "https://www.bigcommerce.com/articles/b2b-ecommerce/wholesale-ecommerce/", "figure": "138%", "value": 138, "unit": "%", "vat": null, "axis": { "metric": "revenue-increase-customer-case" }, "retrieved_at": "2026-09-11", "quote": "Take TYGRIS, for example: after moving online, the company reported a 138% increase in revenue — proof that digital tools don’t just reduce costs, they actively drive growth.", "source_class": "primary-provider-own-site", "text_sha256": "e46ed8cd9300d49a1e310ef4cb56c509216ddb4114a558bd42e5dff48f41e796" }, { "source": "Elogic: B2B ecommerce ROI report", "url": "https://elogic.co/blog/b2b-ecommerce-roi-report/", "figure": "19%", "value": 19, "unit": "%", "vat": null, "axis": { "metric": "aov-increase-customer-case" }, "retrieved_at": "2026-09-11", "quote": "+$9.3M New ecommerce revenue in 12 months for a B2B industrial insulation distributor, with +19% AOV improvement for digital accounts (Elogic Commerce project, Adobe Commerce).", "source_class": "primary-provider-own-site", "text_sha256": "1f7826899360cab5bd1d5b490d831d6b20c1d5d5b4965d2490d2f87d6dd4fed6" } ], "not_published": [ { "source": "Tipalti: how to calculate AP automation ROI", "url": "https://tipalti.com/blog/ap-automation-roi/", "retrieved_at": "2026-09-11", "reason": "every candidate on the page was refused" }, { "source": "NetSuite: AP automation ROI", "url": "https://www.netsuite.com/portal/resource/articles/accounting/ap-automation-roi.shtml", "retrieved_at": "2026-09-11", "reason": "every candidate on the page was refused" }, { "source": "Ascend Software: calculating AP automation ROI", "url": "https://www.ascendsoftware.com/blog/maximizing-your-return-calculating-the-roi-of-ap-automation", "retrieved_at": "2026-09-11", "reason": "every candidate on the page was refused" }, { "source": "Basware: why AP automation", "url": "https://www.basware.com/en/solutions/ap-automation/why-ap-automation/", "retrieved_at": "2026-09-11", "reason": "read in full and no accepted figure on the page" }, { "source": "Medius: AP automation software compared", "url": "https://www.medius.com/blog/top-ap-automation-software-compared-features-fit-and-tradeoffs/", "retrieved_at": "2026-09-11", "reason": "read in full and no accepted figure on the page" }, { "source": "Amazon Business: AP automation guide", "url": "https://business.amazon.com/en/blog/ap-automation", "retrieved_at": "2026-09-11", "reason": "read in full and no accepted figure on the page" }, { "source": "TrueCommerce: what are the benefits of EDI", "url": "https://www.truecommerce.com/faq/benefits-of-edi/", "retrieved_at": "2026-09-11", "reason": "read in full and no accepted figure on the page" }, { "source": "TrueCommerce: the benefits of EDI for businesses", "url": "https://www.truecommerce.com/blog/the-benefits-of-edi-for-businesses/", "retrieved_at": "2026-09-11", "reason": "read in full and no accepted figure on the page" }, { "source": "TrueCommerce: benefits of TrueCommerce EDI", "url": "https://www.truecommerce.com/resource/benefits-of-truecommerce-edi/", "retrieved_at": "2026-09-11", "reason": "read in full and no accepted figure on the page" }, { "source": "Cleo: top web EDI providers", "url": "https://www.cleo.com/blog/top-web-edi-providers", "retrieved_at": "2026-09-11", "reason": "read in full and no accepted figure on the page" }, { "source": "Mendix vs OutSystems", "url": "https://www.mendix.com/mendix-vs-outsystems/", "retrieved_at": "2026-09-11", "reason": "read in full and no accepted figure on the page" }, { "source": "BigCommerce: B2B order management", "url": "https://www.bigcommerce.com/articles/b2b-ecommerce/b2b-order-management/", "retrieved_at": "2026-09-11", "reason": "read in full and no accepted figure on the page" }, { "source": "Quadient: electronic invoicing in the EU", "url": "https://www.quadient.com/en-gb/learn/invoicing/electronic-invoicing-eu", "retrieved_at": "2026-09-11", "reason": "every candidate on the page was refused" }, { "source": "OpenText: e-invoicing mandates in the European Union", "url": "https://blogs.opentext.com/e-invoicing-mandates-the-european-union/", "retrieved_at": "2026-09-11", "reason": "read in full and no accepted figure on the page" }, { "source": "European Commission: what are the benefits of eInvoicing", "url": "https://ec.europa.eu/digital-building-blocks/sites/spaces/DIGITAL/pages/467108853/What+are+the+benefits+of+eInvoicing", "retrieved_at": "2026-09-11", "reason": "read in full and no accepted figure on the page" }, { "source": "Interoperable Europe: e-invoicing rolling plan", "url": "https://interoperable-europe.ec.europa.eu/collection/rolling-plan-ict-standardisation/e-invoicing-1", "retrieved_at": "2026-09-11", "reason": "read in full and no accepted figure on the page" } ], "sources": [ { "url": "https://tipalti.com/blog/ap-automation-roi/", "label": "Tipalti: how to calculate AP automation ROI", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.netsuite.com/portal/resource/articles/accounting/ap-automation-roi.shtml", "label": "NetSuite: AP automation ROI", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.corpay.com/resources/blog/ap-automation-return-on-investment-ROI", "label": "Corpay: AP automation return on investment", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.ascendsoftware.com/blog/maximizing-your-return-calculating-the-roi-of-ap-automation", "label": "Ascend Software: calculating AP automation ROI", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://stripe.com/resources/more/what-is-the-roi-of-ap-automation-a-guide-for-businesses", "label": "Stripe: the ROI of AP automation", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.basware.com/en/solutions/ap-automation/why-ap-automation/", "label": "Basware: why AP automation", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.medius.com/blog/top-ap-automation-software-compared-features-fit-and-tradeoffs/", "label": "Medius: AP automation software compared", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://business.amazon.com/en/blog/ap-automation", "label": "Amazon Business: AP automation guide", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.truecommerce.com/faq/benefits-of-edi/", "label": "TrueCommerce: what are the benefits of EDI", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.truecommerce.com/blog/the-benefits-of-edi-for-businesses/", "label": "TrueCommerce: the benefits of EDI for businesses", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.truecommerce.com/resource/benefits-of-truecommerce-edi/", "label": "TrueCommerce: benefits of TrueCommerce EDI", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.cleo.com/blog/top-web-edi-providers", "label": "Cleo: top web EDI providers", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.mendix.com/mendix-vs-outsystems/", "label": "Mendix vs OutSystems", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.bigcommerce.com/articles/b2b-ecommerce/wholesale-ecommerce/", "label": "BigCommerce: wholesale ecommerce", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.bigcommerce.com/articles/b2b-ecommerce/b2b-order-management/", "label": "BigCommerce: B2B order management", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.quadient.com/en-gb/learn/invoicing/electronic-invoicing-eu", "label": "Quadient: electronic invoicing in the EU", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://blogs.opentext.com/e-invoicing-mandates-the-european-union/", "label": "OpenText: e-invoicing mandates in the European Union", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://elogic.co/blog/b2b-ecommerce-roi-report/", "label": "Elogic: B2B ecommerce ROI report", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://ec.europa.eu/digital-building-blocks/sites/spaces/DIGITAL/pages/467108853/What+are+the+benefits+of+eInvoicing", "label": "European Commission: what are the benefits of eInvoicing", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://interoperable-europe.ec.europa.eu/collection/rolling-plan-ict-standardisation/e-invoicing-1", "label": "Interoperable Europe: e-invoicing rolling plan", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://single-market-economy.ec.europa.eu/document/download/8970b069-89d5-4153-a417-fcd908988ca7_en?filename=E-invoicing+Thematic+Report_Final_N.pdf", "label": "European Commission: how electronic invoicing helps reduce late payments", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.hyland.com/en/resources/articles/roi-of-ap-automation", "label": "Hyland: the ROI of AP automation", "license": "the publisher's own terms; quoted for reporting and comment" } ], "methodology": "Every row is a verbatim sentence read from the named source's own page through our fetch service on the date shown, hash-pinned to the stored read (the sha of the page's visible text; the raw page is mirrored to R2). 4 of the 20 named sources that could be read published a usable figure; 16 published none and are recorded as not published, never filled in; 2 could not be read (blocked, dead or unreachable) and count nowhere. The headline figures (median, minimum, maximum, quartiles) are over ONE figure per source in % (a source's median where its page yielded several accepted sentences), so N counts sources, never sentences; 57 candidate sentence(s) were refused by a reviewer with the reason recorded. The fuller derivation this dataset is chartered to grow into (not yet what the figures above are; they are each source's own published figure as read): one row per vendor per claimed outcome: the number claimed (cost per invoice, percent touchless, times faster, ROI), the unit, whether a customer count or a commissioned study stands behind it, and the vendor's own name against it - then the derived figure nobody publishes: the SPREAD of claims per category and the distance between the vendor claims and the independent measurement (the European Commission's e-invoicing work, the national statistics), so a page can say 'vendors claim between X and Y; the measured figure is Z' instead of repeating one press release", "embed": "

33 percent

median published figure, Software Outcome Claims Index, across 4 sources, read 11 September 2026

Source: Orgplanly Software Outcome Claims Index
" }