Workforce analytics: the four numbers that actually decide anything

Workforce analytics arrives as a dashboard with forty tiles, and almost every one of them is a number nobody will act on. This page is about the small set that changes a decision: what you measure, what it decides, and the test for whether a measure is earning its place. It is written for the person who has to defend a headcount number rather than for the person building the dashboard.

The test for a measure

Ask what you would do differently if the number moved by a fifth in either direction. If the answer is nothing, the tile is decoration. Most workforce dashboards fail this test on most of their tiles, which is why they get built, admired for a quarter and then ignored by everyone except the person who built them.

The four that pass

Attrition, because it sets the hire count. Time to hire, because it sets the approval deadline. Occupancy or utilisation, because it sets how hard the plan is running people. And plan against actual headcount, because it is the only one that says whether any of the others were believed. Every one of those changes a decision that costs money.

What analytics cannot tell you

Why. A rising attrition line is a fact; whether it is pay, a manager or a market is a conversation with people. Teams that try to answer why from the dashboard alone end up with a correlation and a policy, and the policy usually addresses the wrong thing. The number's job is to start the conversation on the right week.

Where the numbers should live

Beside the plan they inform, not in a separate tool. A plan whose assumptions are stated next to the actuals is one somebody can audit six months later; a dashboard beside a spreadsheet is two artefacts nobody reconciles. That is the record half of what this product does.

Questions people ask about workforce analytics

How many measures should a workforce dashboard have?

Few enough that every one has a decision attached. Four is a realistic working set for most teams; the rest can be available without being on the front page.

Is headcount analytics the same as HR analytics?

Overlapping and not identical. HR analytics covers engagement, performance and pay; workforce analytics here means how many people, where, and at what cost.

Does Orgplanly produce these?

It keeps the plan and its assumptions and returns the arithmetic. It does not connect to your HRIS today, so the actuals are yours to enter.

Sources

Related answers

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