How to calculate cost per hire, and the three costs almost nobody counts

Cost per hire
$2,800
Internal cost (the hours)
$5,400
External cost (ads and agency)
$11,400

The numbers on this page come from the inputs you enter and the method stated: 3,600 seconds to an hour, 52 weeks to a year, twelve months to a year, and nothing else. No industry shrinkage figure, no occupancy benchmark and no assumption about your attrition; every one of those is yours to enter.

Cost per hire is simple arithmetic over a set of costs that most employers under-collect, which is why the figure people quote is usually far too low to be useful. The sum is every cost of filling the role divided by the hires it produced. The work is in the numerator. This page sets out what belongs in it, the three items that are almost always left out, why internal and external cost per hire are different numbers worth keeping apart, and what the figure is actually for once you have it.

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The external costs, which are the easy half

Advertising and job board spend, agency fees, assessment and testing tools, background checking, referral bonuses, relocation if you pay it, and the share of any recruiting software subscription attributable to the period. These arrive on invoices, which is why they are the half everybody counts. Attribute them to the requisition rather than to the month, because a figure per hire needs costs that belong to hires.

The three that are almost always missed

First, your own people's hours: the hiring manager's screening and interviewing, the recruiter's, the panel's, priced at their loaded hourly cost. Second, the cost of the vacancy itself if the role produces or bills, which is frequently larger than everything else combined. Third, the cost of the hires that did not work out, because a fill that leaves in three months means the requisition is paid for twice.

Keep internal and external cost per hire apart

External cost per hire is what you paid other people, and it is the number you can compare between channels and against an agency fee. Total cost per hire includes your own hours and is the number that belongs in a headcount plan. Blending them produces a figure that answers neither question. Work both, label them, and use the first to decide how to fill a role and the second to budget for filling it.

What the figure is for

Three decisions. Whether an agency fee is worth paying for a particular role, which is a comparison between the fee and your own total cost of filling it in house. What the next headcount plan should budget per hire, which needs the total rather than the external figure. And which sourcing channel is actually cheaper once your own hours are counted, which regularly changes the answer people assumed. The free sheet works all three from your own numbers.

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How to calculate cost per hire: common questions

What is the formula for cost per hire? Every cost of filling the role divided by the number of hires it produced. The arithmetic is trivial; the difficulty is collecting the numerator, and in particular your own people's hours, the cost of the vacancy and the cost of fills that did not last.

Should internal hours be included? For the figure you budget with, yes, at the loaded hourly cost your plan uses for those roles. For the figure you compare against an agency fee, keep external cost separate as well. They answer different questions and blending them answers neither.

Do we count a hire that left after three months? Count the cost, and count the replacement's cost too. A fill that does not last means the requisition was paid for twice, and an employer that does not record that will keep choosing the cheapest channel by a measure that ignores its main failure mode.

Is there a benchmark we should compare against? Not one this site publishes. Cost per hire varies so much by role, market and channel that a borrowed average is worse than no figure. The comparison worth having is your own, over time and between channels, which is why the sheet works it from your figures and keeps them on the requisition the plan asked for.

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