A staff engagement app puts the survey on the phone of the person who does not sit at a desk, which is most of the staff in a store, a plant, a care setting or a field crew. That reach is real and it is what an app is for. What an app is not for is remembering: the plan, the results per team, the comparison with last time and the actions taken are a record that has to outlive the app's dashboard, and the free worksheets on this site keep it.
What the app does well
Delivery. A staff engagement app reaches people the email survey never did, reminds them, and collects answers on a shift break. If it reports counts per team it has done its job, because the team is the unit a manager can act on. The app's dashboard is a convenience; the arithmetic behind its score should be something you can reproduce, and the eNPS worksheet here lets you.
What has to be kept outside the app
The survey plan, sized to the headcount by team from the org plan; the results per team with the count behind each figure; the last cycle beside this one; and the actions with an owner and a date. On Orgplanly these are records on the org plan the staff are scheduled from, so a supervisor sees their own team's figure and their own list. When the app is replaced, the record stays.
Running the cycle with an app and a record
Plan the cycle on the worksheet, deliver it through the app, enter the counts, work the eNPS per team, report back on the floor, and record one action per team. Reopen the record before the next cycle so staff see what changed. The Bureau of Labor Statistics publishes separations by industry every month; a staff engagement programme run on this cycle is the earlier signal a company gets before its own separations rise.
Questions people ask about staff engagement app
Do I need a staff engagement app?
If your staff have no desk or company email, yes, for reach. The record is here regardless.
Which apps work with Orgplanly?
Any that reports counts per team. The worksheet needs only the counts of promoters, passives and detractors.
Is the worksheet free?
Yes. Orgplanly Pro keeps the cycles and actions as records.